Privacy Policy
At AGR Matthey we respect your privacy, and to ensure that your privacy is protected, we provide this policy to explain our practices and choices that you can make about the way your information is collected and used.
AGR Matthey has adopted this Privacy Policy to ensure that we handle private information about individuals responsibly. This Privacy Policy may be amended from time to time.
It is important to us that individuals dealing with us are confident that their personal information is respected and that we do not interfere with your privacy when handling this information.
AGR Matthey abides by the National Privacy Principles (“NPP’s”) under the Privacy Act (Cth). More information about the way we manage personal information can be obtained by contacting AGR Matthey’s Privacy Officer.
More information on privacy legislation is available from the Federal Privacy commissioner at http://www.privacy.gov.au/
PERSONAL INFORMATION
AGR Matthey holds and uses personal information about customers, contractors and suppliers. We use this information only for the purpose for which it was provided and we do not share the information with outside parties.
The information collected typically includes:
Name, Address, Email address, Phone number, Fax number, IP Address and cookies (used to record information to facilitate online ordering)
We need to collect personal information to enable us to provide products and services and conduct our business. Information is also collected to allow us to communicate with clients, suppliers, etc.
AGR Matthey does not sell or trade personal information with third parties. Personal information may only be disclosed to outside parties in the following circumstances:
1. AGR Matthey may disclose personal information to external service providers who assist in the operation of our business. Any external service providers are required to comply with the NPP’s when they deal with any information provided by AGR Matthey, even if they would normally be exempt from privacy laws.
2. Where disclosure is required by law or permitted under the Privacy Act.
ACCESS TO, AND CORRECTION OF, PERSONAL INFORMATION,
Included in the provisions of the Privacy Act, you have the right to seek access to your personal information held by AGR Matthey. You also have the right to request that your personal information be updated or corrected if it is inaccurate or out of date.
If you wish to access the personal information that AGR Matthey holds about you, or if you are concerned about a possible interference with your privacy, you should set out your request/concern, in writing and forward this to our Privacy Officer.
Name: Privacy Officer
Address: 339 Settlement Road
PO Box 8
Thomastown 3074
Victoria, Australia
If your concerns are not resolved to your satisfaction, the matter can be referred to the Privacy Commissioner on 1800 023 985.